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Guests staying at our hotel or using it for a day trip can use it for free.
If the parking lot is crowded, staff may take you to move your car and keep your keys in place.
No reservations are required.
*However, please note that parking for day trips may be refused on busy days.

Free transfers are available to Kobe Electric Railway Arima Onsen Station, various buses Arima Onsen stops, and Rokko Arima Ropeway Arima Onsen Station.
Please contact the hotel on the day and we will always be able to pick you up.
TEL:078-903-5000

The best time to see the flowers is usually early to mid-April.

The viewing period is usually in full bloom from mid- to late November.

There is accumulation of snow in Arima several times a year, so please contact us in advance.
There is a risk of road surface freezing early in the morning or late at night, so we recommend installing winter tires or chains.

There is a convenience store on the way to our hotel from Arima Onsen Station.

Check-in is 3pm and check-out is 11am.
If you become a member of the Maple Arima website, check-out will be at 12:00.

You can also store your car and luggage before check-in and after check-out.
Please feel free to contact the front desk staff.

Single accommodation is possible (excluding some plans).
Dining place Suifu The Tei also has counter seats available.

We will cooperate as much as possible, including celebrations and funerals, 60th birthday celebrations, birthdays, and wedding anniversaries.
Please ask the staff for details.

It is available.
Reception hours are 9am-9pm※(However, bathing is not permitted from 11am to 1pm due to cleaning time.)
There are also days when the museum is closed or special operation day is not available.
We also offer great deals that include meals and bathing.
Please ask the staff for details.

It will be from 9am to 9pm.

It will occur three days before your stay.
3 days ago: 30%, 2 days ago: 50%, 1 day ago: 70%, On-day/No-night stay: 100%
Please contact us at least 4 days in advance if you wish to make a change or cancel your order.
*For groups of 15 or more people and some discount plans, the cancellation policy will be compliant with each plan.

We have toothbrushes, razors, cotton sets, hairbrushes, hand soaps, baths and face towels, etc.

We have yukata, tanzen, glasses, hot water only, an electric kettle, etc.

We have electric heaters, nail clippers, hair dryers, humidifiers, OA taps, air purifiers, and more.
It is available for rent at the front desk.

For dinner and breakfast, please visit the restaurant. Suifu You can enjoy it at the "tei" chairs and tables.
However, depending on the seating situation on the day, we may be able to inform you at a different venue.
In addition, dinners can be prepared in private banquet halls for groups of 10 or more.
It is possible (reservation required). Please ask the staff for details.

Dinner is available from 17:30 to 21:00 CLOSE (LO 20:30) *.
To ensure that you can enjoy your meal at your own pace, the final start of dinner is from 8:00pm.
If your arrival date is over 7:30pm, please be sure to contact us in advance.

If you have a food allergy, please let us know when you make your reservation.
We will try to remove allergens as much as possible, but all menu items are
Since we use the same kitchen, allergens cannot be guaranteed to be completely removed.
Safety is the number one priority for customers with serious allergies.
We may not be able to provide meals.
We appreciate your understanding.

Our hotel is exclusively made with Ginsen, and is a hot spring with a large amount of natural radon, which uses its own source that boils from the grounds.

It is from 6am to 11pm (6am to 11pm on Saturdays and the day before a public holiday).
The "Ichi no Yu" and "Ni no Yu" are interchangeable in the mornings and evenings. Please enjoy both public baths.

We are sorry. The hotel does not have an open-air bath.

The hotel does not have a private bath, Suifu Twin (S)・ Suifu Suite Suifu The Suite (S) has a room bath (not hot spring water).

Sorry, but please get tattoos and tattoos (including fashion tattoos)
Those who have been admitted are not allowed to bathe in the large bath.

You can enjoy karaoke on the 1st floor of the building, "Entertainment Room Yamahiko."
90 minutes, 2,000 yen per person (700 yen per person every 30 minutes thereafter)
Business hours are from 12:00 to 11:00pm (reservations required).

Hall Yosan, Akeyama is located on the 1st floor of the building.
We also offer great deals that come with your accommodation, so please ask the staff for details (reservations required).

Guests of 10 or more can prepare meals in the private banquet hall (reservations required).
Please ask the staff for details.

Various credit cards are available (JCB, VISA, MASTER, Diners, David, etc.).
Depending on your accommodation plan, it may not be available.

There are some steps, including the front entrance, the bar lounge Momi Road, and the large public bath.
There are also Western-style rooms with no steps. Please consult our staff for details.
We also have wheelchairs for rent, so please let us know if you are using this service. Additionally, wheelchairs for rent are available only for the building.

Free internet connection is available through comfortable Wi-Fi connection service.

We will do our best to make advance payments, etc. as much as possible.
Please ask the staff for details.

Please send your package to the address below. We will keep it at the front desk.
406-3 Arimacho, Kita-ku, Kobe, Hyogo Prefecture 651-1401 Maple Arima front notice Tel: 078-903-5000
*Please include the "reservation name" and "expected stay date" on the delivery slip for courier services or other services.